Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the website uaevisaphoto.online and related services (the “Service”). By using the Service you agree to these Terms.

1. What we provide

The Service helps you create digital identity-style photos sized for common UAE visa, Emirates ID and passport uploads. You capture or upload a photo, pay a one-time fee, and we run AI background removal, then unlock downloadable JPEG files.

We are not affiliated with ICA, ICP, GDRFA or any UAE government authority. Portal rules change; you remain responsible for checking the latest photo requirements before submitting an application.

2. Eligibility

You must be at least 18 years old (or the age of majority where you live) and able to enter a binding contract. You must have the right to use any photo you upload (your own likeness or lawful consent from the person shown).

3. Orders, payment and delivery index

4. Acceptable use

You agree not to:

5. Refunds

If AI processing fails after a successful charge and we cannot deliver downloads, contact us with your Stripe receipt for a refund or retry. Subjective dissatisfaction with a selfie (pose, expression, lighting) is not automatically refundable after a successful generation — you may capture again and purchase a new pack.

6. Disclaimers

The Service is provided “as is”. We do not guarantee that any government portal will accept a given photo. To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of liability

To the maximum extent permitted by law, our total liability arising from any order is limited to the amount you paid for that order. We are not liable for indirect, incidental, or consequential damages (including delayed visa applications).

8. Intellectual property

Site design, branding and software remain ours. You retain rights in your original photo. You grant us a limited licence to process the photo solely to provide the Service for your order.

9. Privacy

Personal data is handled as described in our Privacy Policy.

10. Changes

We may update these Terms by posting a new version on this page. Continued use after the “Last updated” date constitutes acceptance of the revised Terms.

11. Contact

For support related to an order, email support@uaevisaphoto.online and include your delivery index or Stripe session / receipt ID.